Privacy Policy

At RGV Family Dentistry, your privacy matters. We are committed to protecting your personal and health information both online and in our office. This Privacy Policy explains what information we collect, how we use it, and what your rights are.

 

 

What Information We Collect

 

We may collect and store:

 

• Your name, phone number, email, and mailing address

• Dental and medical history

• Appointment dates and treatment details

• Insurance information and payment records

• Website usage information (IP address, device type, etc.)

 

 

How We Use Your Information

 

We use your information to:

 

• Schedule and confirm appointments

• Provide dental treatment and manage your care

• Communicate with you about services and follow-up

• Process billing and insurance claims

• Improve our website and patient experience

 

 

Your Privacy Rights

 

You have the right to:

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• Access or request a copy of your records

• Correct or update your personal information

• Request restrictions on certain uses of your information

• File a complaint if you believe your privacy rights have been violated

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How We Protect Your Information

 

We use secure systems, encryption, and internal safeguards to protect your personal and health information. Only authorized staff and providers have access to your records.

 

 

Sharing Your Information

 

We do not sell or share your personal information with third parties for advertising. We may share necessary information with:

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• Insurance providers for billing

• Healthcare partners involved in your care

• Legal or regulatory authorities when required by law

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Cookies & Website Tracking

 

Our website may use cookies or tracking tools to help us understand user behavior and improve our services. You can disable cookies in your browser settings.